Effective Date: 04/01/2025
 

Introduction
 

Welcome to HomeFax Inspector, owned and operated by CW Home Technologies, LLC (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use the HomeFax Inspector mobile application and associated services (“HomeFax Inspector” or the “App”).

By accessing or using HomeFax Inspector, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the App.

Information We Collect:
 

We may collect information from and about you in several ways:
 

1. Information You Provide to Us

• Personal Information: Such as your name, email address, company name, phone number, and license or certification information.

• Inspection Data: Including photos, inspection notes, property addresses, inspection reports, customer details (e.g., client names, property owner names).

• Account Credentials: Username, password, and other information required to access your account.

2. Information Automatically Collected

When you use the App, we may automatically collect:

• Device Information: IP address, device identifiers, device type, operating system version, app version.

• Usage Data: Information about how you interact with the App, such as pages viewed, time spent, features used, and error logs.

3. Information from Third Parties

We may receive additional information from third-party sources (such as integrated services) to enhance your experience and maintain data accuracy.

How We Use Your Information

We may use your information for purposes such as:

• To create and manage your HomeFax Inspector account.

• To enable you to perform and manage property inspections.

• To deliver, analyze, and improve the App and related services.

• To provide customer support and respond to inquiries.

• To send administrative information, updates, and service-related notices.

• To fulfill our legal and regulatory obligations.

• To detect, prevent, and address fraud or security issues.

Sharing Your Information

We may disclose your information as follows:

• With Your Clients: When you generate and share inspection reports or related data.

• With Service Providers: Third-party companies who assist us with operations such as hosting, data storage, analytics, and customer service.

• Legal Obligations: If we are required to disclose information by law or in response to legal requests.

• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets.

• With Your Consent: We may share your information for other purposes with your consent.
   

Data Retention

We retain your personal and inspection data for as long as your account is active or as needed to provide you with services. We may also retain data to comply with legal obligations or enforce agreements.
 

Data Security

We use commercially reasonable technical and organizational measures to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
 

Your Rights and Choices
 

Depending on your location and applicable laws, you may have rights including:

• Access to the personal information we hold about you.

• The right to correct inaccurate information.

• The right to request deletion of your information.

• The right to object to processing under certain circumstances.
   

To exercise any of your rights, please contact us at the information provided below.
 

Children’s Privacy
 

HomeFax Inspector is not directed to individuals under the age of 18. We do not knowingly collect information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for legal, operational, or regulatory reasons. We will update the Effective Date accordingly. Your continued use of HomeFax Inspector indicates your agreement to the updated policy.

Contact Us
 

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:
 

CW Home Technologies, LLC
Email: admin@gohomefax.com
Address: 11431 Venetian Lagoon Dr, Fort Myers, FL 33913